The specific amount of credit issued depends on your itinerary, how far in advance of travel you cancel/change your reservation, any differences in fare, and whether you have purchased Trip Flex travel protection with your tickets. How is it possible that my flight was delayed due to weather when other planes are taking off? A cancellation of any part of the purchased itinerary will result in a cancellation of the full itinerary for both the member and the companion. You must notify Allegiant of any point discrepancies in your account within 6 months of the posting date of the transaction for which the adjustment is sought via Allegiant.com or myAllegiant™ Member Services. Have your itinerary number available when calling. Having the flights and hotel in the same booking allows Allegiant to provide you great savings and also help you in case of flight delays. (22.9 cm x 35.6 cm x 55.9 cm). Can I change the dates on a hotel only booking? Passengers under the age of 18 will not be permitted to travel on weather advised flights if they are not traveling with an adult 18 years of age or older. Allegiant will also accept seats approved by the United Nations or foreign governments. You will get a confirmation of your purchase via email. How is it possible that my flight was canceled or diverted due to weather when the weather looks fine? Children fourteen (14) years and younger must be accompanied by an adult fifteen (15) or older. Go to Manage Travel, select the “Cancel Trip” option in your Trip Summary, and follow the easy prompts. These exclusive deals are available in most cities we serve. Purchase the Trip Flex Protection plan with standard tickets for obtaining full refunds. We fly from smaller regional airports (and a few big ones, too). An Allegiant team member will not request credit … Are you having difficulty booking your reservation on the web site? Remember, there is a $5 fee per boarding pass to have an agent print a boarding pass at the airport. Please allow 6 weeks after your Allegiant World MasterCard® account billing cycle has ended for points to be credited to your account. Please visit your airport Allegiant Baggage Service Office to complete a Damaged Baggage Report within (4) hours of arrival time. To make changes, please call myAllegiant™ Member Services at 702-800-2088 from 5 a.m. PT to 8 p.m. PT, Monday through Friday, or Saturdays 8 a.m. PT to 12 p.m. PT. Customers using earlier versions or unsupported browsers may experience error messages. Though, this can be a blessing given the tight seat pitch since no one will be able to invade your precious little space. A credit voucher good for future travel will be issued for qualifying changes/cancellations. Any child restraint device manufactured since February 26, 1985, must have both of the following labels: "This child restraint device conforms to all applicable federal motor vehicle safety standards" and "This restraint is certified for use in motor vehicles and aircraft." Please visit Allegiant Honors for details about military discounts. No, myAllegiant™ points cannot be combined, accrued or transferred from multiple accounts except in the case of a Member with a secondary card whose points will accrue to the primary Member’s account. About Allegiant show details. No. Allegiant Air is adding nonstop service from Nashville International Airport to two new destinations. To reset your password please visit the Sign In link at the top of the page, then select "Forgot Password?". Are there seating restrictions for travelling with a portable oxygen concentrator? No, you need to have an account in order to redeem points. The saved credit card in my Allegiant Profile is no longer current. Be prepared to provide your myAllegiant™ ID number which can be found on the front of your Allegiant World Mastercard®. If the passenger on the reservation is unable to travel or wants to designate another person to check in instead, you may contact customer care at 702-505-8888 to change the check-in guest. If you do choose to cancel or change your air reservation, you may be entitled to a credit in the form of a travel voucher for your purchase. (Please note: Allegiant does not reimburse for activities or personal obligations such as dependent care, missed wages, missed reservations, etc.). Items containing dry ice must be declared at check-in and labeled on the package. What if I want to use both a debit card and a credit card to make my purchase? We've negotiated special package rates on hotel rooms and car rental at savings you won't find anywhere else! Look for a link labeled ’Apply an Allegiant Voucher’ on the payment page. Yes, all passengers are required to wear a face covering that covers the nose and mouth at all times while traveling. For your convenience, advanced check-in is available online and via the Allegiant mobile starting 24 hours before scheduled flight departure. So that we can advise you of departure/arrival time changes, be sure to include your traveler contact information (mobile phone, email) at the time of booking. Does Allegiant offer bereavement fares or exceptions to its refund policy for bereavement? You can finance your total purchase including air transportation, car rental, hotel reservation, seats and bags. Allegiant’s mission and responsibility per our Contract of Carriage is to provide safe and comfortable air transportation for every customer. Be sure to verify your seat assignments and bag reservations before you print your paper boarding pass(es). Please visit your airport Allegiant Baggage Service Office to complete a Delayed Baggage Report within (4) hours of arrival time. All passengers over the age of 18 must present an acceptable form of identification such as a driver’s license or passport. are not permitted in checked baggage. Notify an agent at the ticket counter or at the gate that you are traveling with an FAA approved POC or other medical device at least 45 minutes prior to scheduled departure. Are there any blackout dates or locations for myAllegiant™ redemptions? To add a hotel room or rental car to your existing air booking, please log into Manage Travel. Passengers may also complete a lost item form by clicking here. You will receive a full refund to the original form of payment for cancellations made within 24 hours of your initial purchase (as long as your trip is at least a week away). Allegiant Air is adding 15 new flights to its network, including two new destinations. You can add additional baggage or upgrade your seat, but you won’t have the option to add, decline or change items in a bundle. The biggest USP of Allegiant Air is that it is well connected with all the leading destinations… Passengers with checked baggage must check in at the the airport ticket counter at least forty-five minutes before flight departure. If you chose to deplane and we cannot off load your checked bags, your bags will be sent to your destination on a later Allegiant flight. The AmSafe Aviation CARES must have a label indicating "FAA Approved in Accordance with 14CFR 21.305(d), Approved for Aircraft Use Only.". A receipt with confirmation of your itinerary was sent to the email address provided when you booked your travel. Luggage is within Allegiant size limitations (link to size limits), Lithium battery does not exceed 100 watt hours (Wh), Any signal transmitting capabilities must be able to be turned off and comply with portable electronic device (PED) restrictions in the Safety Information Card, Lithium battery must be removed and carried in the aircraft cabin. There are two options for reserving flights with children under the age of twenty-four (24) months old: If you are unsure whether the item you wish to pack in your luggage or carry on your person is hazardous, please contact an Allegiant representative. What are the restrictions and requirements for checked baggage? Can I add another flight or another stop on my trip itinerary? All bags will be kept at your destination city for pick up at your convenience. Per government regulations Allegiant is required to transport your baggage on the same flight as you travel. Allegiant is often used to describe a loyalty that is considered extremely important, such as to a country or leader. Can we bring Electric Skateboards / Balance Gliders / Hoverboards? What are the federal regulations regarding nondiscrimination on the basis of disability in air travel? No. What are some examples of a Personal Item? Please ensure that the name, date of birth, and other identifying information submitted on the reservation is an exact match to what was provided during enrollment with any of the Department of Homeland Security (DHS) trusted traveler programs. Allegiant Air é uma companhia aérea low-cost/low-fare estadunidense, propriedade da Allegiant Travel Co. (NASDAQ: ALGT), que opera voos comerciais convencionais e voos fretados. Although pre-boarding is not required, we strongly recommend passengers pre-board to allow extra time to safely stow your device. You can also add bags, reserve seats, and upgrade to priority access by visiting Manage Travel or downloading the Allegiant App for iPhone or Android at any time, as long as you have not already checked in at the airport or printed your boarding pass. Allegiant recognizes some passengers suffer from mild to severe allergies to peanuts, tree nuts, or animal dander. Please make your hotel and rental car reservations in advance of your travel dates. After 24 hours, tickets purchased are non-refundable. You can choose how you want to bring your luggage - either as checked baggage, a carry-on or both. No. Yes, you can cancel one flight on your round trip itinerary by visiting www.allegiant.com: To cancel your whole itinerary, use the “Cancel My Entire Trip” link on the Customize Your Trip box at the top of the page. The airline seats measure 17.8" from inside of armrest to inside of armrest. Click here to learn how to add us. All lost articles are logged and held at the local baggage office until the passenger claims them, or makes arrangements to have them shipped at the owner's expense. will be communicated via email. Children between the age of fifteen (15) years old and seventeen (17) years old can be booked online with no extra fees. Passengers who have not purchased a seat assignment -- "Not assigned" -- will be assigned a seat by our system at no cost upon check-in. If the passenger has recently changed a last name, or if there is a misspelling on the reservation, please contact us to make a correction to the name only. LOUISVILLE, Ky. (WDRB) -- Allegiant Air is about to start non-stop service from Louisville to Charleston, South Carolina. When you check in for your flight, (whether online or at the airport), you will be assigned a seat by our system at no cost. Founded in 1997, Allegiant offers all-jet passenger service from America's favorite small cities to world-class destinations. Do you serve food and drinks on your flights? If you do choose to cancel or change your air reservation more than 24 hours after having booked it, any remaining balance will be issued in the form of a credit voucher. Antler tips must be padded to prevent punctures. Allegiant recommends arriving at the airport at least two (2) hours prior to scheduled flight departure. Do children have to wear a face covering? These devices must be transported in carry-on luggage or on your person. The “Bonus” bundle includes a full-size carry-on bag, seat selection, and Trip Flex, which allows one free itinerary change or cancellation without an extra change fee. Is free from injury or any condition that might cause harm if called upon to perform one or more of the listed duties. No. You can receive a full refund of your ticket purchase if you cancel online or notify us within 24 hours of your purchase, provided the scheduled time of departure was at least one week (168 hours) away at time of booking. How do I apply my vouchers when I am booking a new itinerary online? Passengers wishing to secure a musical item, a child restraint device for an infant, etc., must purchase an additional ticket. Yes! To add your POC or other device to an existing reservation, please visit our Manage Travel tab on our website. Yes! The “Total” bundle includes everything from the Bonus bundle plus a checked bag and priority boarding. Mobility aids or assistive devices, such as wheelchairs, walkers, canes, crutches, strollers, etc. There is not a fee to gate check a stroller. Allegiant Credit Vouchers can be applied immediately online towards your next travel reservation. Right now, Allegiant is offering Appleton customers an extra $25 discount on air + hotel packages to Orlando, just use the discount code ATW25 at the checkout. A weather advisory was issued for my flight. I don’t see a name in the list of saved travelers. (click here for the TSA’s latest list of acceptable forms of ID), View Traveling with Children for more information, Any spillable battery contained in a wheelchair that cannot be loaded, stowed, and secured and unloaded in an upright position, Any battery that is not securely attached to a wheelchair, Visual inspection reveals no obvious defects, Battery is securely attached to the mobility device, Battery housing provides protection from damage, Terminals are protected from short circuits, Battery cables disconnected, unless protected from accidental activation, Loaded, stowed, secured and unloaded in an upright position. Please refer to Which type of respiratory assistance devices are approved for use onboard any Allegiant flight? If you wait to check-in with an agent at the airport, it’ll cost $5 per boarding pass for them to print it out at the airport check-in counter. These vacation deals are available every day, exclusively as part of an Allegiant airline ticket package. Its limited schedule may be prohibitive in some cases, but for flexible travelers looking for a deal, make sure to compare Allegiant Airlines’ low fares in your flight search. No baggage weighing more than 99 lbs. What do I do? The exterior dimensions for a personal item must not exceed 7" H X 15" W X 16" D (this measurement includes wheels, pockets, handles and decorations). Requirements vary based on local guidelines. Allegiant Air 24 Hour Cancellation Policy offers flexibility to the passenger, for canceling the tickets without paying cancellation fees. Can I use a different payment method even though I have saved my preferred credit card in my profile? Please visit your local airport web site for information about parking and transportation. Stay on top of breaking sales, fare drops, and more! We apologize. No baggage more than 100 lbs. Does Allegiant participate in TSA Pre Check Program? Also, tickets booked at the airport will not receive Allegiant’s “roundtrip discount” it offers customers who purchase a roundtrip flight on its website and passengers will be subject to after booking bag fees, which are slightly higher than the fees charged during online booking. x 14 in. Follow us on Twitter @Airfarewatchdog. Yes. Your ticket will be invalid and no credit will be provided if you pay with a voucher that was not issued to you, or was purchased by you from a third party. Any child restraint device manufactured between January 1, 1961 and February 25, 1985, must have the following label: "This child restraint device conforms to all applicable federal motor vehicle safety standards." I reached out to Allegiant Air to get the company’s side of the story. Please plan to be completely checked in, through airport security, and in the departure boarding gate area one hour before departure time. It does offer some Legroom+ seats with up to 4 inches of extra legroom. Golf bag (in a hard-sided golf bag carrying case provided by the passenger), including clubs, balls, and shoes; Fishing tackle box and fishing rod, so long as the rod is encased in a cylindrical fishing rod container suitable to Carrier for withstanding normal checked baggage handling without sustaining damage to the rod; Snow ski equipment encased in a container or containers acceptable to Carrier and including no more than one (1) pair of skis or one (1) snow board, one (1) pair of ski boots, and one (1) pair of ski poles; Water ski equipment encased in a container or containers acceptable to Carrier and including no more than one (1) pair of water skis and one (1) life preserver; Skateboard in a container or case acceptable to Carrier; Archery equipment, including a bow, arrows, and an average size target (large target stands cannot be accepted), so long as the bow and arrows are encased in a container acceptable to Carrier for withstanding normal baggage handling without sustaining damage to the equipment. My bag was delayed. If a passenger appears to be eighteen (18) years of age, it is recommended they bring photo identification. Even though the local weather may indeed appear to be fine, it could be the case that weather conditions at the destination airport, along the route, or at higher altitudes may not be suitable for flying. If you do click on a seat, a pop-up will appear with the price and star-rated comfort level. Unlike Spirit and Frontier, the two larger ultra-low-cost carriers in the U.S., Allegiant charges a lower fee for carry-on bags than it does for checked luggage. Allegiant Air is a low cost airline that focuses on leisure travelers with Las Vegas and Orlando as major destinations. - name, address, telephone number, e-mail address, etc.) Allegiant offers specially-negotiated rates that are only available to passengers as part of an airline ticket package. When you do a booking in the website or Allegiant Mobile App these names will be readily available by clicking the “Load Saved Travelers” button. Allegiant World Mastercard® holders must either link their existing myAllegiant™ account with their Allegiant World Mastercard® or create a new myAllegiant™ account. How do I transport spare lithium batteries? Enjoy a refreshing drink, a delicious snack, or pick up a last minute souvenir from your trip, all from the comfort of your seat. Cancellations made less than 7 days but more than 24 hours prior to the check-in date of your stay will receive a refund minus the cost of taxes and fees of the first night hotel stay. Be sure the visit the Web site or sign up for our email deals newsletter to be the first to find out about the latest limited-time discounts and special promotions. All Allegiant flights feature comfortable, assigned leather seats. If you think Allegiant is only about cheap air fares, think again. Learn more about the CDC’s face covering recommendations here. Does Allegiant have any kind of in-flight entertainment? If you created a booking with incorrect information, fixing the error in your profile will not retroactively correct the data in the previous booking. If you check in online, you will be able to view your assigned seats and upgrade if desired. All passengers must Check In and get a boarding pass prior to flight departure. If on the date of travel, a passenger of size requests a second ticket, the agent will be unable to sell a second ticket unless two seats are available side-by-side. What kind of harness-type devices are approved by the FAA? You will be shown the exact amount of any credit due prior to confirming your trip cancellation. The next step in the booking process is where Allegiant begins asking if you’d like to add extras for an additional cost. Passengers may transport such devices on their person or in carry-on baggage; however, such devices may not be charged onboard the aircraft, nor may they be used. I’m flying on other airline but purchased my hotel with Allegiant and couldn’t make the flight. A Buy One Get One (BOGO) Airfare itinerary must be purchased via phone with a myAllegiant™ Member Services agent. If you are making a new reservation online, once you type in the passenger’s name, click the adjacent “Request Special Assistance” link to indicate the passenger’s special service request (SSR). You can also change seats and add bags during advance check in (online check in on the Allegiant Web site or in the Allegiant App). Unfortunately, Allegiant Airlines does not have interline agreements with other carriers and usually won’t rebook passengers on other carriers. In the case that your bag is oversized and/or there is not room on board the aircraft for your carry-on bag, your bag will be gate-checked and you will be able to retrieve it at baggage claim at your destination airport. You will be responsible for any change in price of airfare, hotel room, rental car or similar travel products but your airline reservation change fees will be waived. Most routes are seasonal and are only flown twice per week. I am not used to booking online. My carry-on bag’s total dimensions fit within the total dimensions allowed, but not exactly the same. We created each bundle by combining the services often chosen by passengers like yourself. Enter your voucher number and click ‘Apply Voucher.’. Option 1: As a ticketed passenger with his or her own seat, seated in an FAA-approved car seat. Verify your Seat Assignments and Bag Reservations in advance: Allegiant Air is adding three more new cities to its route map this summer as part of the Las Vegas-based carrier’s latest network expansion. When you visit the Allegiant website, you can be assured that any information you share with us will be treated confidentially. Can I pick it up at the gate/jetway at my destination? Will I have to pay extra to change or cancel my reservation? We work hard to keep your airfares low and offer a suite of a la carte options in order to keep travel affordable for all budgets. System Baggage Services Spare (uninstalled) lithium ion and lithium metal batteries must be carried in carry-on baggage only. Carry-on bag fees start between $15-$25 each way and checked bag fees start at $20-$35 each way, when purchased during the initial booking. If you originally purchased a package (air plus hotel or air plus car), you will have to cancel the itinerary and rebook it at the current fares for the flight only. Can I save the names of people who normally travel with me in my ‘myAllegiant™’ account? Qualifying online bookings will be offered the opportunity of paying overtime (3 or 12 months). Does Allegiant allow smoking on their flights? No, you may not bring your own alcohol on board. During advanced check in (mobile and online), you will be prompted to verify your bag reservations and seat assignments. You can receive a full refund of your ticket purchase if you notify us within 24 hours of your purchase, provided the scheduled time of departure was at least one week (168 hours) away at time of booking. If I have a stroller, do I have to pay for that? You will receive a confirmation via e-mail and can always visit Manage Travel to view, print, email or make changes to your itinerary. No, customers will have to book a separate itinerary if they want to add a flight. The Transportation Security Administration (TSA) has an approved list of items that can be packed in your checked luggage or brought on board in your carryon bag. Replica firearms, including firearm replicas that are toys, may be transported in checked baggage only. The Federal Lacey Act requires labeling on all seafood or game transported across state lines. 80 ) linear inches in height + width + depth ( 203 cm ) what is allegiant air Air?. Them online at a later date are `` approved for use onboard any Allegiant flight as none its... All bags will be traveling with a respiratory device ( PED ) your! Flight at any time by logging into your account in order to ensure Customer issues are resolved BCD! Be treated confidentially your party is seated together, we strongly recommend passengers pre-board to extra... 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