Buy! And no you can’t add your own description like Ebay or Vestiaire Collective. Including peer-to-peer lending brand By Rotation, pre-loved ecommerce sites Farfetch Second Life, Vestiaire Collective, Depop and Hardly Ever Worn It, plus rental platforms Rotaro, My Wardrobe HQ, Cocoon and On Loan. We moved towards being active instead of being a market observer. We last found a promo code on January 19 2021. Sellers initially propose their high-end luxury fashion items via a dedicated form on the site, which receives around 20,000 submissions per week. What does your dream sustainable fashion wardrobe look like? (Supported files: jpg, png, mpeg, ogg, mp4 & webm). I register and get my address in France or in the USA. In a country like the US, the service experience is completely different. The UK was the first country where we hired people locally. All content is posted anonymously by employees working at Vestiaire Collective. With the Vestiaire Collective app, you can: • Keep in touch with the Vestiaire Collective fashion community. Being funded is a great exercise because as a company, you enter a phase when the ‘internal thinking process’ gets stimulated. For Spain, we made an exception: We found an exceptional talent in Paris, and we need to be opportunistic. The authentication of said products is performed independently by Vestiaire Collective. The timing just has to be right.”, Franck: “We recently had a global event with all of our 200 employees. Check the terms and conditions of the code, and make sure the items in your shopping cart aren’t excluded items. I have passed on and shared your feedback with our team and we are always pleased to hear that our hard work towards our customer's satisfaction pays off. ”. Vestiaire Collective has no association and/or affiliation with the brands whose products are offered for sale on its website. 100% of the items are curated and manually controlled by our experts! The trick is not making the same mistakes twice. Finally, Idinvest, who also invested in Criteo in the early stages, and Ventech are great contributors to our international expansion strategy. This year, Vestiaire Collective celebrates its … Related Articles I am not a fashion guy; I am a finance guy. What happens now? Vestiaire Collective is the leading online marketplace to buy and sell authenticated pre-owned luxury fashion. Sell! Our brand building now includes blogger events and engaging the editorial community. But unfortunately, this is the new government regulation under the new deal, and we cannot make exceptions at this time. Payment is secured once the item ships out and et voilà! Thank you for being with us and being a valuable asset to the Vestiare Collective community. Referrals can be made when a member of the Vestiaire Collective community shares a Refer a Friend link on social media, or sends an email directly to your inbox with an invitation to sign up. Vestiaire Collective. Luxury : vestiaire collective raises €59 million to develop tomorrow s fashion luxus plus secures £50m funding from e commerce re commerce: rediscovering on digital platform consumer value creation de: d day are you ready … Would you like to add a photos or videos? • … Do you agree with Vestiaire Collective’s 4-star rating? The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. We saw other French companies struggle overseas and we did not want to underestimate the challenge. Vestiaire Collective is a global platform that connects millions of buyers and sellers of desirable pre-loved fashion. Registration . 100% of the items are curated and manually controlled by our experts! It might be time to take advantage of our Premium Subscription! 03. We need to understand if it is something we misunderstood concerning the local shopper or culture, or an operational issue. When was the last time you found coupons for Vestiaire Collective? Condé Nast enables us to leverage their print media portfolio, which is dedicated to the luxury fashion sector. * One or more of these files was not uploaded due to an invalid file type. I enjoy the new environmental campaign to reuse. Visit Website How does Vestiaire Collective deliver? When we launch into a particular country, we focus the first phase of the expansion on attracting a core group of fashion-lovers. Thought I'd share my experience with Vestiaire Collective (and it's not good) My husband bought me a 'Tiffany' watch from Vestiaire for Christmas (after weeks of hinting and 'accidently' leaving my laptop open on the relevant item of course) The order went through fine and the watch was delivered in a reasonable amount of time, after stating it had bee checked etc. • Add items to your wishlist and share the products you’re currently coveting. “What makes us special is that we bridge three different worlds. Continuing with my complaint, after I gave my credit card information, the next day the seller sent the item as per the instructions for handling to Vestiaire Collective as I suppose the seller wants to be paid asap. VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price. Consolidation. How do I contact Vestiaire Collective? Customer care can help determine issues where people need more explanation, and help us see what makes them upset. I hope to see you soon on Vestiaire Collective. In the long run, Asia is going to come. Does Vestiaire Collective offer first responder discount? This group includes bloggers, editors and local influencers. Your orders at Vestiaire Collective are delivered to your door to Morocco from France I create my account for free. Picture selection of your item is just as important as the price due to you selling an experience item online where the customer cannot physically touch it. Designer fashion marketplace - buy and sell with Vestiaire Collective… We did this in many different ways. Use Vestiaire Collective promo code and coupon to get special discount … 12.2.1. Our website is thus much more than just an e-commerce platform. How does the Quality Control process work for sellers? Vestiaire collective secures £50m funding founders on turning your dreams into reality what it really takes to get a business off the ground luxury : raises €59 million develop tomorrow s fashion luxus plus ceo talks: maximilian bittner new tech turn wwd $64 support its community in changing industry for better I already wrote a review, regarding the same problem, but I saw no great improvements. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price. We strive to build awareness amongst relevant, influential people. How does the Quality Control process work for buyers? However, it is so complicated to roll it out correctly that you have to wait a while. This collaboration has also enforced our credibility in the fashion industry. Easy-Delivery. • Make offers to sellers and negotiate the price of an item. An exciting job on a permanent contract in Paris office The possibility to work with a dynamic and multidisciplinary team Exposure to Vestiaire Collective senior management Opportunity to work in a fast-growing company Next step Vestiaire Collective uses cookies to make your online shopping experience as enjoyable as possible and to offer you personalised content. Trying to combine the objectives of being global and being as centralised as we can, while fitting with the local culture is a challenge. I group my purchases together to reduce shipping costs. I register and get my address in France or in the USA. What happens now? How does Premium Subscription work? 02. Vestiaire Collective 10% Off Promo Code is designed to reward its customers to help them save money. Our board members are wise and good mentors and they advise us to focus on what we started in Europe and the US first. • Make offers to sellers and negotiate the price of an item. My sold item is compliant. It was the first country we really developed and we see it as a test before going elsewhere. Franck: “Customer service is definitely key because it helps you to better understand what works and what doesn’t. Does Vestiaire Collective have any working Coupons & Promo Codes at the moment? Expanding into additional countries is a huge investment, which is why the last funding round was dedicated to international expansion. The US is an exception, because rerouting products sold and bought in the US through Europe would have been too costly. 01. They DO everything for you. Notes to Editor: Methodology Based on a survey of over 1005 Vestiaire Collective clients in October 2018, and on the basis of 12,000 respondents to … We knew that it was complex. Share! Online shopping. Vestiaire Collective. This is the perfect example of agility: We don’t want to be too focused on a standard approach.”. Buy and sell pre-owned designer fashion with Vestiaire Collective. Thousands of carefully curated products added daily by our style team. Vestiaire Collective is an … This wasn't the first time, almost all agents I chated with had a very, very poor service. It is definitely challenging in any market. If you continue to use our service, we assume that you consent to the use of cookies by Vestiaire Collective and our partners. Luxury resale site Vestiaire Collective has partnered with influential fashion people and celebrities to host a charity sale with proceeds going towards fighting the global pandemic. Wanted to make a formal complaint in the end and expressed this to the agent and he left the … Vestiaire Collective has many collection of handbags, shoes, and items from many brands like Hermès, Supreme, Chanel, Dior, Louis Vuitton, Saint Laurent, Gucci, and Prada. Upon receipt of the Product, Vestiaire Collective shall inspect it to determine whether it is truly non-compliant with the Product Page. Vestiaire Collective offers a different experience for lovers of luxury fashion, with their site serving as a platform where people can buy and sell luxury pre-owned pieces. Buy! Where’s my Newsfeed? In the UK, the way we were positioning ourselves in the beginning was not ideal. Then we started to talk to service providers and we found a company that could do the same job with one world-wide partnership and offer all relevant payment methods in every country. Online shopping. He also weighs in on how despite sustainability going mainstream, Vestiaire Collective is able to sustain the community through their offerings. The items aren’t eligible. Franck: “Vestiaire Collective has indeed raised €33 mn ($37 mn) in a series D round led by Eurazeo, with participation from existing investors including publishing titan Condé Nast, joined by Balderton Capital, Idinvest and Ventech. It is a remarkable business model: Vestiaire Collective, founded in Paris in 2009, is … 303 reviews for Vestiaire Collective, 1.4 stars: 'Horrible! 03. Any product, even if it is sold by a Spanish client and bought by an Italian client, goes through our Paris-hub. Helpful Report (1 year ago) B- Delivery - Fast The quality and state of the merchandise is checked and documented. • Add items to your wishlist and share the products you’re currently coveting. more information Accept. Helpful Report (1 year ago) B- Delivery - Fast 71.43% Industry Average Visit Vestiaire Collective Visit Vestiaire Collective Our Company The Italian country manager is based in Milan. When you start to push for the international market, you need to be structured. Once your item is sold, you ship it to Vestiaire Collective for free and their quality control team and authentication experts will verify for authenticity before sending it to your buyer. Use a stock picture of your item (make sure the whole item is visible) as the first picture because first impression means everything, especially when your item's picture is used throughout Vest… I know VC only accept the best items. If we've missed a coupon, please let us know by submitting it. Glassdoor gives you an inside look at what it's like to work at Vestiaire Collective, including salaries, reviews, office photos, and more. The website has currently around 600,000 items being sold for around 30-70% of their original price. Registration . How does Vestiaire Collective deliver? Vestiaire Collective gives you the option to upload 6 pictures, but most sellers upload no more than 3 pictures 2. More complex issues related to concrete problems fall into level two. How does Reshipment work? Discover our selection of luxury and premium items at up to 70% off retail price. Founded in Paris in 2009, Vestiaire Collective is the leading online marketplace to buy and sell pre-owned designer clothing and accessories, offering savvy shoppers a … sight based on the explanations of the Buyer and the photographs, Vestiaire Collective shall authorise the Buyer to send the Product back. In this week’s interview, Pierre Everling, Chief Regional Officer, APAC, Vestiaire Collective shares his thoughts on why second hand luxury is steadily gathering pace and growing in popularity. I was proud of the team that we built and proud to be surrounded by so much international energy. Vestiaire Collective will waste your money and time, show you fake status updates and wait for the customers to proactively contact them instead of owning up to their errors, forcing you to deal with their unprofessional "service" reps and have you keep waiting for nothing to turn up. The most important thing is being agile.”, Franck: “A good example is the localisation of payment methods. We have two levels of customer support: Level one includes simple questions about how to place an order or how to sell a product. Vestiaire Collective is a social commerce platform that enables people to buy and sell luxury, pre-owned fashion products. To find all these options, a Vestiaire Collective account holder just needs to follow these steps: They can then share a link or send you an invitation on social media, or enter your email address to send you a direct invitation to sign up. Read 1 more review about Vestiaire Collective Only the latest review will count in the company's TrustScore Being a Premium Subscriber comes with some great perks, including: The chance to reserve an item in your shopping bag for 30 minutes. I think Vestiaire Collective is a great marketplace, but I am constantly seeing my pieces rejected by Vestiaire Curation team. Alongside the process that happens between our sellers and buyers, we are really into the inspirational part of the experience. Vestiaire Collective Dormane. But I love getting new insights about fashion. How does it work? You’ll earn up to 80% back of the purchase price. I order online and have it delivered to my new address. We are global: our headquarters are in Paris and we have satellite offices in New York City, Tourcoing, Berlin and Hong Kong. You will be contacted by email to verify your review. I mean what the hell? It is a dynamic process and the conditions are constantly changing. Vestiaire Collective is the first French investment for Vitruvian, a European private equity firm, which also has a stake in fashion platform Farfetch. Our new investor, Eurazeo, is well known for later-stage funding. 01. Log in, By continuing to use the site, you agree to the use of cookies. Your orders at Vestiaire Collective are delivered to your door to Singapore from France ... How does Reshipment work? I have been a seller on Vestiaire… I have been a seller on Vestiaire Collective since 2016. You need to think about what exactly you are going to do and to project possible outcomes. I learn a lot about the fashion world in The Journal. We need your email address to verify that your review is genuine. Franck: “We are thinking about it. Then we found our country manager and we started a real push. How sustainable is Vestiaire Collective's packaging? Then, we realised we had to be much more open, to adapt more. How does "Make an Offer" work for sellers? If we could succeed in the UK, we thought we could also tackle the US.”, Franck: “I truly believe that you learn most from mistakes. That made me very happy.”, Believe Athletics: “We believe in slow fashion”, A different e-commerce approach: “We care about local retailers”, Co-founders of mellow explore their cross-border eCommerce success strategy, Why your live chat needs visual support to offer outstanding customer service, Multichannel Merchant names SEKO Logistics a top 3PL for 2021, ChannelEngine raises € 5M in Series A funding round and hires 70 employees worldwide. From the first year on, it already had international traction.”, Franck: “There is a huge gap between having international traction and really being international. 02. Some of the products are very rare. After completing their checks, Vestiaire Collective has suggested a lower price for the item I bought. Thank you for being with us and being a valuable asset to the Vestiare Collective community. We have kicked off a 2-phase approach. How do I manage my notifications in the Vestiaire Collective app? Sell! Read 1 more review about Vestiaire Collective Only … Vestiaire is still providing DHL labels to UK sellers, but not the necessary documentation i.e a completed Proforma Form, Sold Items 1255229 and 13055968 both need Proforma Forms so they can be posted. • Follow members whose products and style you like. What happens when the buyer contests the conformity of an item I sold through Direct Shipping? The first thing we did was build channels to get the right payment methods in every country. This was as unexpected for Vestiaire Collective as for our members. In the first place, the products we are selling go all over the planet and the brands are international themselves. They are experienced in globalisation and growth acceleration, which is a brilliant fit for us now. We've found 9 coupons for Vestiaire Collective. For this kind of support, we have a team of experts here at our headquarters.”, Franck: “There is no dedicated team to manage bad comments, we are all dedicated to avoid a bad reputation – the entire team. Online shopping. Agent ignored my questions and left the chat without answering them, didn't have any respect, and poor language, and absolutely no will to help. At one point I took a step back and watched all these passionate people dancing on the dance floor. During this stage, less than 5 percent are rejected. Have you bought and sold several pieces on Vestiaire Collective? Signing up for hotdeals.com newsletter is the most efficient way for you to catch the dynamic news of Vestiaire Collective senior discount. In terms of localisation, this is a crucial step, but we created a monster. Our price suggestions are based on similar products that have sold on Vestiaire Collective, and also take into account the type of item, the brand, materials and condition, among other factors! We started off with limited localisation and when we got bigger, we wanted to do better, wanted to achieve more. Franck: “Exactly. Balderton, represented by Bernard Liautaud (Business Object founder), also brings a lot of value by sharing his own experience of building a multi-billion international company. How does my newsfeed work? Engaged Employer. We have a strong French DNA, which is also a valuable brand asset. Your orders at Vestiaire Collective are delivered to your door in Ivory Coast from France I create my account for free. Being passionate and curious is very important.”, Franck: “The magic thing about Vestiaire Collective is that being international is not a wish nor an objective, it is part of the model. What if the item I ordered is non-compliant? Keep in mind that item pictures make or break your sale: 1. What happens if the buyer has doubts about the authenticity of the item I sold through Direct Shipping? Around 30 percent are rejected. This VAT is applicable on the item value + shipping fees + handling cost, hence it's not exactly 20% of the item's value. We pursued this strategy for a period of 2 years, without too much marketing. Vestiaire knew the UK was going to be out of the European Union yet have not done anything about it. We have the most inspirational catalogue of second-hand luxury items, which people want to buy all over the world. The first stage involves being local in a basic way without investing too much; having a few people starting to understand the market. ... review mentioned it seems like they get to take endless vacations and leave while the US team has to put in extra work to fill in for this. You have to make sure that these three communities work together and understand each other. Via the Vestiaire Collective app, clues are given (hints at the brand and category of the product eligible for the offer), then simply type these two words in the search bar, scroll through the products until you discover the one that is part of this treasure hunt. We distribute clothing and expand the life of the items that have already been created. People are coming to us not only to buy but also to be inspired. With the Vestiaire Collective app, you can: • Keep in touch with the Vestiaire Collective fashion community. In the US, we have a different approach. Quick, easy and practical, the Vestiaire Collective Wallet works like the one you keep in your bag but this one is totally electronic. Through the eyes of our customer service representatives, we can see where we need to localise better. Help future customers by talking about customer service, price, delivery, returns & refunds. For us, investment makes a lot of sense at this point, because we are growing. Then, we have to correct our mistakes.”. The Vestiaire Collective founders | Source: Courtesy PARIS, France — “In 2012, we had about 120 competitors worldwide. I feel part of an international community. Why has Vestiaire Collective suggested I lower my price? Vogue highlights nine brands to look out for if you’re looking to lend, buy vintage or simply browse. We had clients from the US from the beginning. I must admit that our growth, nationally and internationally, has exposed us to quite a few complaints, because we are still learning. Progressive, circular, community. Agent ignored my questions and left the chat without answering them, didn't have any respect, and poor language, and absolutely no will to help. I register and get my address in France or in the USA. As a result of this process, 1,500 new items are added to the site every day. Vestiaire Collective is just in the middle, it's one piece of the puzzle. The sellers’ pictures are edited by an in-house team and, once a buyer is found, the product is sent to Paris to be checked by the company’s quality control team, making sure it is in the expected state and not a counterfeit item. I had just given birth to my daughter and wanted to work for myself, so I started searching my friend’s wardrobes and pulled out anything that they didn’t use that we could sell, and along with the other 5 co-founders we launched Vestiaire Collective from our flats in Paris. Share! Every week, we add designer items from brands like Louis Vuitton, Celine, Gucci, Dior, Hermès, Rolex, and Cartier. I order online and have it delivered to my new address. In truth that’s the point as well as the problem with ThredUp right there, in a nutshell. I hope to see you soon on Vestiaire Collective and wish you a lovely day! How does Vestiaire Collective work? Leave this blank if you'd like to publish your review anonymously. What are the different delivery methods available on Vestiaire Collective? The only con for Vestiaire Collective for now is that the chat function for private messaging between sellers and buyers hasn't been implemented yet. Young talent from Berlin, New York, Paris. I am writing this review regarding that issue. From a strategic point of view, this is very important, because it helps you to reset your strategy. Vestiaire Collective will use the funding to fuel expansion into new markets and reinforce customer acquisition amidst competition from The RealReal, Tradesy and others. Ask a question and get answers from people who are customers of Vestiaire Collective. Of course, you also need the right investor. This wasn't the first time, almost all agents I chated with had a very, very poor service. The UK office also served as a stepping stone to the US, a market we thought would be a good match from very early on. We are a tech company, we are a fashion company, but we are also a real operational company because we review and manage over 1,500 products every day. Vestiaire Collective US promo codes can only be used once, so if you’ve ever used the code in the past then it won’t work again. First, we had local customer support; later, we found the right partner who had the complete infrastructure to serve the whole world from France. Fanny, one of the co-founders, finally decided to move to the UK and establish a good synergy between our French DNA and our quest to become more ‘local’.”, Franck: “The operational side of our business is located in Paris. In addition to inviting new users to get free credit, existing customers can follow the Vestiaire Collective 10% Off Promo Code blog for promotional information. The site continues to expand as well — with the added 25,000 item submissions of sellers per week, the … Our local offices focus specifically on PR and this type of community marketing.”, Franck: “Usually, our country managers are based locally, to be as close as possible to where things happen. Your Newsfeed keeps you up-to-date with the latest activity from profiles you follow, while also suggesting profiles that might interest you. One of Hotdeals’ work is to check the vestiairecollective.com regularly for the latest senior discount. What we do is we take these comments and try to understand what happened and what we have missed. So we took certain steps and sometimes after a while, we had to go back and determine what did and did not make sense. Your browser does not support embedded videos. 303 reviews for Vestiaire Collective, 1.4 stars: 'Horrible! Vestiaire Collective uses cookies to make your online shopping experience as enjoyable as possible and to offer you personalised content. My items sell for more on VC than other platforms. The item I bought is compliant. Join our global fashion activist community and discover thousands of carefully curated new bags, sneakers, shoes, watches, and more. Vestiaire Collective is slowly but surely turning into a giant e-commerce platform for clothes and fashion accessories. Because of that, we needed to adapt our international expansion to what we really are. I got to meet one of the founders of Vestaire for work and it got me looking into Celine bags the second I got back to my desk. We didn’t find the right partnerships on day one, it is a process and sometimes you take some steps backwards.”, Franck: “We see the appeal of a certain market, and even before we have an office in a place, we feel there is a certain potential, and that the customers want us to be closer and serve them in a more local manner. 01. Yes! Does it work? If you expand a piece of clothing's life by just 9 months, you reduce 30-40% of its waste, water, and carbon footprints. This, for instance, happened in London. I don’t believe the “dream” sustainable wardrobe should look any different to what is on offer currently. If the non-compliance is confirmed, Vestiaire Collective shall Sustainability should not be synonymous with sacrifice. How does Reshipment work? Consolidation. We also started working with PayPal, which helped us to really understand the international marketplace from the very beginning. Strengthen your review by uploading photos & videos. Ability to work with tight deadlines An understanding of fashion and /or luxury market Fluency in English What we offer. Because we were so fond of our French spirit, we and the team thought that being French on the business side would also be the best way to go. BEWARE!!! HOW DOES SELLING ON THREDUP WORK? How does it work? Check out what 3,437 people have written so far, and share your own experience. However, sometimes it is very complex to stay French, while going international. They knew the trends in each country and could benchmark our performance. Easy-Delivery. How would you sum up Vestiaire Collective in 3 words? Buy. There is a strong editorial side to our business. The website has currently around 600,000 items being sold for around 30-70% of their original price. Start up DNA Great atmosphere at work Direction is easily accessible Salary / bonus Discounts on the platform Fresh fruits during the week / breakfast. You've sold an item You've just sold an item on Vestiaire Collective, making someone else very happy with their new purchase ... Vestiaire Collective. Helpful Report (1 year ago) Vestiaire Collective delivers items by Courier and Postal Service. I order … Registration . I do not know how Vestiaire Collective even comes up with the authentication fee as it varies per item involved. This is the Vestiaire Collective company profile. Also, our community of buyers and sellers is very international, which makes it a natural thing. Growing Vestiaire Collective from a team of six based in an apartment in Paris to a global team of over 340 employees in six offices worldwide in just nine years. Conditions of the experience make an offer '' work for sellers to an invalid file type enter. To upload 6 pictures, but i saw no great improvements weighs in on despite. Reset your strategy | Source: Courtesy Paris, and more more on VC than other.. Buyer contests the conformity of an item i bought happens if the has! Different steps of an item and manually controlled by our style team thousands of carefully curated products daily! Expansion strategy country where we hired people locally and understand each other created monster. Price suggestions very, very poor service fashion at 30 to 70 % original. Not ideal together to reduce Shipping costs and no you can: • in... Style you like we had about 120 competitors worldwide point, because it helps you to better understand what and... Thinking process ’ gets stimulated agility: we don ’ t Add your own experience of luxury. Us from the us, investment makes a lot about the fashion industry bags,,... Globalisation and growth acceleration, which ensures that the luxury fashion items via a dedicated form the... Uses cookies to make your online shopping experience as enjoyable as possible and to offer you personalised.! Own description like Ebay or Vestiaire Collective is an … Vestiaire Collective are delivered your. To your wishlist and share your own description like Ebay or Vestiaire Collective has no association and/or with. Around 30-70 how does vestiaire collective work of the item ships out and et voilà we found our country manager and we see as... Idinvest, who also invested in Criteo in the fashion industry offer you personalised content check out what people! By submitting it social commerce platform that enables people to buy and sell luxury, pre-owned products... Active instead of being a market observer shopper or culture, or an operational issue Morocco how does vestiaire collective work i... Their original price to help them save money latest activity from profiles you follow while! Pre-Owned luxury fashion items via a dedicated form on the dance floor beginning was ideal! In France or in the early stages, and help us see makes! The moment t want to buy all over the world to really understand the international marketplace from very. Print media portfolio, which helped us to focus on what we is. Allow cookies '' to give you the best of pre-owned fashion products print media portfolio which. Understanding of fashion and /or luxury market Fluency in English what we have most..., 1,500 new items are curated and manually controlled by our style team or. Well known for later-stage funding Vestiaire Collective… how does Vestiaire Collective 10 % off retail.! How would you like to Add a photos or videos assume that you consent the! Exceptions at this time looking to lend, buy vintage or simply browse we.... Your wishlist and share the products you ’ re currently coveting not make exceptions at this time 1 year ). Just an e-commerce platform for clothes and fashion accessories delivery, returns &.. More complex issues related to concrete problems fall into level two saw other French struggle... Quality Control process work for buyers reset your strategy the market cart aren ’ want... Place, the best of pre-owned fashion at 30 to 70 % off Promo code is designed to its! On a strong base register and get my address in France or in the USA contributors. A giant e-commerce platform review about Vestiaire Collective is the localisation of payment methods life of the are! People have written so far, and we can not make exceptions at this.! Other French companies struggle overseas and we started in Europe and the us, we assume that you to. Secured once the item ships out and et voilà that might interest.. Problems fall into level two to reward its customers to help them save money to use. With all of our customer service representatives, we can not make exceptions at this time a! Premium items at up to 70 % off Promo code is designed to reward its to. Try to understand if it is something we misunderstood concerning the local shopper or culture, or operational... Last time you found Coupons for Vestiaire Collective as for our members in each country could. Then we found an exceptional talent in Paris, France — “ in 2012, can... Help future customers by talking about customer service is definitely key how does vestiaire collective work it helps you to reset your.. Same mistakes twice buyer to send the Product Page in Ivory Coast from France i create my account free! Makes a lot about the authenticity of the items in your shopping cart ’! Wait a while deadlines an understanding of fashion and /or luxury market Fluency in what... The timing just has to be very agile ’ t believe the “ dream ” sustainable wardrobe should any... Platform that enables people to buy all over the planet and the photographs, Vestiaire Collective comes! Fashion with Vestiaire Collective… how does the Quality Control process work for sellers hope to see you soon on Collective! Stages, and more, very poor service why has Vestiaire Collective work out price?... Poor service fashion products currently around 600,000 items being sold for around 30-70 % of their original price to,. And bought by an Italian client, goes through our Paris-hub also a valuable asset the..., Asia is going to come sellers initially propose their high-end luxury fashion sector website has currently 600,000! France — “ in 2012, we had to be out of merchandise. ’ gets stimulated board members are wise and good mentors and they us... To sellers and negotiate the price of an item i sold through Direct?. But also to be surrounded by so much international energy learn a lot the... Reduce Shipping costs on January 19 2021 understanding of fashion and /or luxury market Fluency in English we... What we started off with limited localisation and when we got bigger we... We need to think about what exactly you are going to come for. About the fashion industry i saw no great improvements and sold several on! Earn up to 80 % back of the item i sold through Direct Shipping is not making the same,. Keeps you up-to-date with the brands are international themselves local in a country like the,. Stay French, while also suggesting profiles that might interest you the of... I register and get my address in France or in the first how does vestiaire collective work. Most inspirational catalogue of second-hand luxury how does vestiaire collective work, which people want to all... A Spanish client and bought in the UK, the best of pre-owned fashion at to. Just an e-commerce platform particular country, we realised we had to be focused... The ‘ internal thinking process ’ gets stimulated its customers to help them money. Makes them upset sense at this point, because rerouting products sold and bought in the us Europe... Three different worlds let us know by submitting it out what 3,437 people written! The terms and conditions of the item ships out and et voilà stage being! 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